So I had an issue last night with a would be customer who we will call X. Now X seemed nice at first, wanted custom work, w hich if any of you have read my profile lately, it says im not taking custom work right now. But I figured since I had a bit of time and what she wanted was easy enough, I would take this one. Now later on in the night X became very rude towards my friends and I while we were out. Which lead me to the decision of not doing X's work.
Now when I told X this they became very rude, telling me how long they had been in SL (they were messaging me on an alt it would seem, anyone who knows me knows I hate the alt game with a passion) and how I was making a very bad business decision. It went on and on. Now I have done work in customer service in RL for 4+ years. And I know the whole thing where the "Customer is always right" Ummm no sorry not in my book. The customer is not always right. I reserve the right to refuse business, it is my business after all. To me, someone being whiney and complaining because they are'nt getting their own way does not give them the right to stomp all over the hard working people wether it is in RL or in Sl.
Yes EBT is a business within Second Life, but I do it for a hobby, this is a game folks, I do the tattoos because it gives me one of many creative outlets. I dont often take on custom work, but if you are nice about it and ask nicely then I will be more then happy to, If you turn into a rude customer you can forget it.
Being nice and considerate and not acting like a 14yr old highschool drama queen will get you a long way with me. Being rude will get you muted and banned from my stores. Plain and simple, is it a bad business decision to do this? Maybe, but I would rather have a happy SL then one filled with rude customers because they have keyboard bravery.
if something is wrong with my product by my own fault, I am more then happy to replace it, I have even replaced products that SL has eatten in that oh so lovely rezz bug or inventory loss. I have no problem admiting that hey I messed up on ths tatt and here is a replacement.
So to all the would be customers out there in SL, please show the creators here some respect, remember SL is a game where the people playing it are the content creators. Without them, you would not have a SL.
~Stormy Wilde